Up in Maine, there's a store that's part of the state prison system. The Maine Prison Showroom sells items made by incarcerated folks. Wooden items (that's where I got my toast tongs), jewelry, apparel (anyone interested in a Shawshank Prison cap?), other goods.
Prisoners get paid an hourly wage to produce the goods, and hopefully pick up a skill or craft while they're at it. State license plates, by the way, have historically been manufactured in Maine's prisons, but manufacture is being temporatily offshored to Canada - of all places - because the equipment and facility need to be modernized.
Massachusetts also has manufacturing facilities in its prisons, producing a variety of goods, including clothing (for Department of Corrections employees only), mattresses, and flags. And license plates. Most states do.
Neither Maine nor Massachusetts has call centers where prisoners work, which I'm thankful for, because it seems kind of creepy to me. Even though I can appreciate that it is important for inmates to have work, and I'm all in favor of having opportunities for prisoners to do something productive (work, attend classes, etc.), I still wouldn't be all that comfortable talking to someone imprisoned when I was looking for support for something or other. Or to be on the receiving end of a spam sales call being made by someone doing time. I'm sure they screen folks who get these jobs, and I'm sure the prisoners have limited access to the personal and financial data of those of us on the outside, but I still find the idea a bit offputting. (This said even though, through my volunteer work, I regularly interact with folks who've been in prison. I know they've been in prison, btw, because they tell me. I don't have access to any shelter guests' files.)
But Oklahoma does run prison-based call centers:
As of Aug. 21, call centers are active at four state prisons: James Crabtree in Helena, Mabel Bassett in McLoud, Lexington Correctional in Lexington and Joseph Harp in Lexington.
The contracts specify that the call centers may engage in “telemarketing and political polling activity.” HBW Leads agreed to pay the Department of Corrections $10 per inmate hour worked. Prisoners employed at the call centers earn $2 per hour, plus possible bonuses for generating leads or completing surveys.
The remaining $8 per hour is allocated as overhead for Oklahoma Correctional Industries, a self-supporting sub-entity of the Department of Corrections that provides work programs and job training to inmates. (Source: Oklahoma Voice)
Well, take home - take cell? - pay of $2 an hour sounds a bit skimpy, but it's more than prisoners in Maine and Massachusetts make for factory work.
But political polling seems like an ultra-creepy use of inmate time, and it turns out that, what the prisoners are doing isn't exactly polling. The calls are directly political. Which is a not supposed to happen.
Steve Wilbanks is one of the four prisoners interviewed for the article I saw. And the only one willing to use his name. The others feared reprisals. (Not that that would happen. Especially not in a righteous state like Oklahoma.)
Wilbanks said there were statements specifying that calls were paid for by Make Liberty Win, a Virginia-based super PAC that aims to help elect conservative lawmakers.
“They weren’t surveys at all, they were campaigning,” he said. “They just had one question at the end of the call: ‘Do we have your vote for such and such?’”
Multiple inmates said they felt uneasy making partisan phone calls. Two indicated that they had been in prison so long that they were not familiar with the names of political candidates. One was unsure what MAGA or a Trump Republican was.
“We were talking about the swamp and everything like that,” Wilbanks said. “I don’t even know what a swamp is. I’ve been in prison too long to catch up on some of these terms.
...“They definitely know what they’re doing is a no-no,” one of the inmates said.
The calls coming from inside the Big House were pretty much push-polling, "in which the caller masquerades as a pollster but intends to influence voters."
But the Oklahoma Department of Corrections has stated that what the inmates are doing falls technically within the description of political polling, and that they are in full compliance with state and federal law.
Make Liberty Win, the PAC in question here, works through an outfit called Visible Trends, which does live campaign calling.
“We go directly to the voters’ doorsteps, cellphones, and mailboxes to mobilize them to oust RINOs and socialist Democrats alike,” reads Make Liberty Win’s mission statement.
Which is probably easy-peasier in some states than in others. C.f., Okalahoma, although I can't imagine that there all that many RINOs and socialist Democrats to oust there. (The PAC didn't know that Visible Trends was using prison call centers.)
It's not just right-wing political outfits that have used prison call centers. Mike Bloomberg's go-nowhere campaign for president worked through a third party that, unbeknownst to campaign staff, hired prisoners.
In terms of what data inmates had access to, for political calls it was just name and phone number. But the Oklahoma crew also did calls for an insurance company, and they had access to names, addresses, current insurers, and sometimes dates of birth and email addresses. TMI, in my book.
Prison telemarketing has its champions. Call center organizations cite reduced recidivism rates, durable and transferable skills, and opportunities for inmates who are anxious to learn.
All in favor of that, but still creeped out by potential access to private data. And absolutely not in favor of them doing campaigning calls.
...By way of contrast, an ACLU report on prison labor highlighted legislation nationwide that enabled various industries to exploit workers behind bars.
“The United States has put in place a system of domestic laws and policies designed to exploit the labor of those incarcerated rather than to strengthen their capacity to productively participate in society,” the report said.
Gotta say that I'm leaning ACLU here. All in favor of work for prisoners, but maybe don't make it so exploitative. And pay them reasonable wages so they have something more for their families, or a nest egg accumulated for when they're released.
On balance, the Oklahoma prisoners liked the fact that doing call center work was relatively lucrative when compared with the other in-prison options. Which in Oklahoma, as it turns out, is not much. It may even be zip. So there's that.
I occasionally pick up the phone and answer a political poll. Mostly not. That "potential spam" warning can be a deal breaker.
But years ago, I received regular polling calls - looking for donations - from the Republican Party. I have no idea where they got my information to begin with, as I've been a registered Democrat since the jump. I'm guessing it was because at one point I subscribed to the Wall Street Journal. Anyway, in the presidential election year of 2012, I got regular calls which all began with an unhinged, pre-recorded, over the top message from Newt Gingrich, attacking President Obama every which way, while stopping a bit short of using the n-word. After listening to Newt, an actual human came on the line and asked what my reaction to what I'd heard was. I'd mostly say I thought it was untrue and way too nasty, but - hoping for a donation - the human on the other end of the line kept with me, asking me who my candidate of choice was. We didn't have the word "troll" in 2012, other than the troll under the bridge in Three Billy Goats Gruff. But my trollish answer was always Michele Bachmann who, back in the day, was considered something of a kook, even by Republican standards. (She should have hung in there!)
The human would then ask me for a donation, starting with a $100 ask, and moving down by increments to as low a $5.
Finally, after about four or five calls - truly, they were relentless, probably because I was one of the few people to actually hang on after the Gingrich screed rather than hang up- the human asked, "You're not a Republican, are you?"
Well, B-I-N-G-O.
That was the last call I received.
Wonder whether he was an inmate.
And wonder what they're vicious, over the top screed is this time around.
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