There are more than 100 million Alexa or Alexa-like devices out there. Then there are all those indoor Ring cameras.
In one lawsuit, the Federal Trade Commission claims the tech company violated privacy laws by keeping recordings of children's conversations with its voice assistant Alexa, and in another that its employees have monitored customers' Ring camera recordings without their consent.Amazon not only has to pay the fine ($25M); they can't use the data they captured. So their algos will be starved, not fed. As is only right and just.
The FTC alleges Amazon held onto children's voice and geolocation data indefinitely, illegally used it to improve its algorithm and kept transcripts of their interactions with Alexa despite parents' requests to delete them. (Source: NPR)
...the FTC seeks a $5.8 million fine for Amazon over claims employees and contractors at Ring — a home surveillance company Amazon bought in 2018 — had full access to customers' videos.
In at least one case that was reported, an employee spied on women's security footage from bedrooms and bathrooms. (Security cams in the bathroom? Why would you want that, unless you were concerned that one day, the cops were going to need to have a recording of you being Psycho'd in your shower?)
Amazon is also accused of not taking its security protections seriously, as hackers were able to break into two-way video streams to sexually proposition people, call children racial slurs and physically threaten families for ransom.
Ring knew about security issues, but didn't bother to deploy the necessary patches. Note that the Ring violations for the most part occurred before Amazon acquired Ring. Still: NOT GOOD.
The FTC's claims need to be approved by federal judges and, as noted Amazon is pushing back.
Still, I'm just as happy that I don't have to worry about Alexa and Ring spying on me.
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