My mother’s friend Helen was an Avon
Lady.
Many the time I crossed Main Street
and pumped up the rickety back stairs in Helen’s three decker, cash in hand, to
pick up my mother’s Avon order.
Other than hand cream, I don’t
remember what my mother bought from Avon. She did wear makeup – powder and
lipstick – so maybe that was among the wares. Hair setting lotion might have
been in there, too. I do know that she had some on hand at one point, because
my brother Rick, then aged 2, swallowed a bottle full of it and had to be taken
to the ER to have is stomach pumped out. I remember when he came back that the
blood vessels around his mouth were broken, I guess from his screaming. (I was
not yet familiar with broken blood vessels, as I had not yet broken all the
blood vessels around my mouth, from
chin to nostrils, by sucking all the oxygen out of a rubber tumbler, turning said tumbler into a blood vessel smashing vacuum.)
My mother was a customer of Helen’s
for years. Well into my adulthood, a tube of Avon hand lotion was an inevitable
stocking stuffer for me and my sisters.
But did I ever buy anything from an
Avon Lady? Not that I recall.
Over the years, I did end up going
to a couple of Tupperware parties. (Do they still play the game with the ball
you shove shapes into?) But Avon? I don’t remember anyone I know, anyone my age, who sold Avon.
I believe that the house party cosmetic
of choice for my generation was Mary Kay, reeling in its coterie of sellers
with the promise of taking a ride on the freeway of love in a pink Cadillac,
earned by pushing a Cadillac trunk-load full of MK.
I’m guessing there’s nothing the
matter with either Avon or Mary Kay cosmetics. Probably not all that different
than the Estee Lauder I get at Macy’s. (At least I think that Estee’s what I
use. I’m too lazy to get up and look, but the colors are black and gold, and
it’s whoever took over for Prescriptives, which became my makeup of choice once
I decided – can’t remember why now – to abandon Clinique.)
But there’s no one I know knocking
on my door asking me to an Avon Party, or a Mary Kay Party, for that matter.
And both my mother and Helen are long dead.
As far as I knew, Avon no longer
existed.
But they do and, according to
Bloomberg, “investors are cheering Avon's latest road map to recovery.” A private
equity firm is acquiring most of its North American business, and share prices rose
on this news.
The direct-selling beauty brand
promised to cut costs, boost revenue and modernize its technology, products,
marketing, and shipping processes. That all sounds good to investors who have watched
Avon fumble away an $11 billion takeover offer from Coty in 2012, followed
by an 88 percent drop in shares over the next three years. (Source: Bloomberg)
The plans to get Avon on a more
positive course will include some much needed IT investment:
For heaven's sake, many of the
company's six million sales representatives are still expected to sell
products using paper pamphlets rather than the snazzy iPad app and mobile
ordering the company now envisions.
Six million
sales reps? That must be worldwide, not North America. North America’s
population is roughly 500 million. Surely, there isn’t one Avon Lady (or
Gentleman) for each 83 citizens of US+Mexico+Canada+Islands. I know that for
many, selling Avon isn’t a full time gig. It’s a second job, a stay-at-home-mom
job. It’s pin money.
Still, that’s a lot of sales reps,
and I’m guessing that Cerberus, the PE firm acquiring them, won’t be carrying
quite so many of them when they get through their cost cutting/investing. Even
if these six million aren’t paid employees, my guess is that the pin money
folks making a few bucks a month will be history. No snazzy iPad app for them,
thank you.
I’m actually rooting for Avon.
I like old-timey brands, even those
that I don’t actually use.
Who wants to live in a world where
there’s no Ding-Dong, Avon Calling? Hope they put that as a sound effect in the
snazzy iPad app…
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